Online Appointments: Full Feature & Setup Guide

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JoeUSA.com’s Website Builder offers a Builder Business Plus plan that includes Online Appointments Starting at $15.99/month. Below are the key features and setup details for the Online Appointments feature within this plan, tailored to the pricing context:

• Customer Booking: Customers can schedule appointments, one-time events (e.g., consultations), or recurring events (e.g., weekly classes) directly through a dedicated Online Appointments section on your JoeUSA.com website. They select available time slots based on your calendar.

• Social Media Integration: Enable booking directly from Facebook, with options to share content and services on social platforms. Instagram booking (e.g., a “Book” button on mobile) may also be supported, depending on template capabilities.

• Flexible Meeting Locations: Schedule appointments at your business, the customer’s location, online/virtual meetings (via integrated video tools), or other venues. Virtual meeting links may be generated per booking, subject to platform integrations.

• Payment Options: Accept payments via credit/debit cards, PayPal, or other supported gateways. You can require deposits, offer free services, or accept in-person payments (cash, check, or card). Offline payment methods are likely available by default.

• Calendar Sync: Sync appointments with personal calendars (e.g., Google, Apple, Outlook) to avoid conflicts, with support for one calendar per service (assumed based on industry standards).

• Staff Management: Assign staff to handle appointments, with support for multiple staff members managing bookings, depending on service setup.

• Customization and Management: Use industry-specific templates to customize appointment pages to match your brand. Manage active, inactive, or past services via the appointments dashboard, with options to add images or reorder services.

• Customer Notifications: Customers receive email confirmations, potentially with rescheduling links (if enabled). Manual customer additions to appointments or events are supported via the dashboard.

• Third-Party Enhancements: For advanced needs (e.g., group bookings, custom forms), integrate tools like Pembee or Bookeo for features like unlimited appointments or Stripe payments. Integration may require embedding widgets or API setup.

1. Access Website Builder: Log into your JoeUSA.com account, navigate to your product page, expand Website Builder, and select Manage next to your site.
2. Add Online Appointments Section: Select Edit Website, go to the desired page, and add a section. Search for Online Appointments under the Scheduling category, choose a layout, and click Add. Note: Likely limited to one Online Appointments section per site.
3. Configure Services: From the dashboard, expand Appointments, select Services, and click Add Service. Set details like service type (appointment, one-time event, or repeating event), pricing, payment method, location, and staff assignment. Toggle visibility to control site display.
4. Set Up Payments: Under Appointments > Settings > Payments, connect supported payment gateways (e.g., PayPal, credit card processors). Publish your site to enable online payments.
5. Sync Calendars: Go to Appointments > Settings > Apps, select Add Calendar, and link your preferred calendar service (e.g., Google, Outlook), if supported.
6. Integrate Social Media: Under Appointments > Settings, connect your Facebook Page or Instagram account to enable social platform booking, if available. Verify your site to activate.
7. Publish Changes: Preview your site, then publish to make the appointment section live. Service updates typically apply automatically, but payment or layout changes may require republishing.